Detail Supervisor Honda Dealership in Concord, NC at Hendrick Automotive Group

Date Posted: 5/4/2021

Job Snapshot

  • Employee Type:
  • Location:
    Concord, NC
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Location: 7650 Bruton Smith Blvd, Concord, North Carolina 28027

Looking For A Growing Company To Expand Your Career?

Work with one of the largest and most successful privately held automotive groups in the nation! At Hendrick we work daily to invest in our teammates and offer opportunities for personal growth and development.

Take Advantage of Hendrick's Cutting Edge Benefits:

  • Employer Paid Healthcare Premium

  • 401(k) Retirement Plan with Company Match

  • Dental, Vision, Life Insurance

  • Paid Company and Manufacturer Training

  • Internal Career Advancement Opportunities

  • Supplemental Benefits (Short-Term Disability, Long-Term Disability, Life Insurance)

  • Paid Time-Off up to 3 weeks Vacation

  • Holiday and Sick Pay

  • Employee Assistance Program

  • Employee Discounts

  • College Scholarship Program

  • We treat you like family and give you every opportunity to be the best you can be!


The Detail Supervisor is responsible for supervising the cleaning and refurbishing of new and used cars. Also responsible for assisting with inventory control, employee supervision, department profitability, and customer satisfaction.

Essential Duties and Responsibilities include:

  • Trains and supervises detail department employees.

  • Provides input to upper management and Human Resources to make detail department hiring and discipline decisions.

  • Sets schedules and assigns tasks to detail department employees.

  • Attends required manager meetings.

  • Maintains effective employee relations.

  • Ensures quality of work meets dealership standards.

  • Coordinates between department heads of all dealerships to ensure timely completion of detail work.

  • Checks inventory of supplies and orders additional supplies as needed.

  • Maintains CSI at or above company standards.

  • Maintains an organized, clean and safe work area.

  • Participates in required training.

  • Follows Safeguards rules and regulations.

  • Demonstrates the Company’s Core Values.

  • Complies with Company policies and procedures.

  • Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.

  • Other duties as assigned.

Supervisory Responsibilities:

  • This job has direct supervisory responsibilities.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education:

  • High School Diploma

Field of Study/Work Experience:

  • Automotive

Desired Work Experience:

  • 3-5 years


  • Management or supervisory experience desired.

  • Ability to perform detailing functions and operate equipment safely.

Certificates and Licenses:

  • Valid Driver’s License

Computer Skills:

  • Intermediate skills in Microsoft Office products.

  • Ability to learn parts department computer inventory and ordering system.

Communication Skills:

  • Ability to understand and follow instructions.

  • Ability to communicate effectively with customers and company personnel.

Attendance Expectations:

  • The position requires regular and predictable attendance.

  • Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands:

  • Must be able to lift up to (30) pounds.

  • While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.

Environment Demands:

  • Duties are performed primarily in the designated detailing areas, but may extend to various areas throughout the facility, both indoors and outdoors.

  • Work includes frequent movement in and out of cars, contact with cleaning and painting products and limited interaction with customers.

Verbal and Writing Ability:

  • Ability to read and comprehend instructions, correspondence, and memos.

  • Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Math Ability:

  • Ability to add, subtract, multiply and divide.

Reasoning Ability:

  • Ability to apply common sense understanding to carry out instructions.

Core Values:

  • Servant Leadership- Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

  • Teamwork through Trust & Respect- Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

  • Integrity- Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

  • Commitment to Customer Enthusiasm- Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

  • Passion for Winning- Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.

  • Accountability at All Levels- Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

  • Commitment to Continuous Improvement- Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

Apply Now For This Amazing Opportunity!

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.  The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.  This job description is subject to revision at the discretion of the company. #CB

Hendrick Automotive Group is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit