Document Control Specialist in Charlotte, NC at Hendrick Automotive Group

Date Posted: 12/3/2019

Job Snapshot

Job Description

Location: Charlotte, North Carolina


Job Description:

Specific Responsibilities:

  • File within our filing system all deals, forms records and reports.
  • Examine incoming material for legibility and classify properly.
  • Retrieve file information as necessary using our “Pull a Deal” system.
  • Keep files current and maintain a record of files removed.
  • Make copies, Email documents as necessary.
  • Proofread for accuracy
  • Other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

No experience necessary.

Verbal and Writing Ability:

Ability to receive and communicate with CCAO staff courteously, efficiently, and professionally.

Math Ability:

Ability to calculate figures and amounts.

Reasoning Ability:

Ability to solve practical problems.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software and Inventory software.

Environment Demands:

Duties are performed primarily in an office setting.  Work includes frequent clerical and administrative responsibilities and interaction with CCAO staff. 

Physical Demands:

The Filing Clerk is regularly required to sit, stand,  Kneel, use hands to finger, handle, or feel and talk or hear.

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

  • Analytical - Collects and researches data.
  • Problem Solving - Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.
  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
  • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time.
  • Adaptability - Changes approach or method to best fit the situation.
  • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
  • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.
  • Judgment - Supports and explains reasoning for decisions; Includes appropriate people in decision-making process.
  • Planning/Organizing - Uses time efficiently; sets goals and objectives.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.
  • Quantity - Meets productivity standards; Strives to increase productivity.

Hendrick Automotive Group is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf.