Service Advisor Career Opportunity- Hendrick Automotive in Norfolk, VA at Hendrick Automotive Group

Date Posted: 4/17/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Norfolk, VA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    4/17/2021

Job Description

Location: 6252 Virginia Beach Blvd, Norfolk, Virginia 23502


Hendrick Automotive is Now Seeking Experienced Service Advisors to Join Our Award Winning Team in Norfolk, VA!

Come join one of the largest and most successful privately held automotive groups in the nation, voted #1 back-to-back on Reputation.com!

Job Summary:

Service Advisors are trained to be responsible for selling, identifying and documenting service, maintenance, and repair service for customers. Responsible for scheduling service to be performed.

  • Employer Paid Healthcare & Prescription Plan

  • High Income Potential- We Want You To Succeed

  • Paid Company and Manufacturer Training

  • 401(k) Retirement Plan with Company Match

  • Dental, Vision, Life Insurance

  • Paid Time-Off up to 3 weeks Vacation

  • Supplemental Benefits (Short-Term Disability, Long-Term Disability, Life Insurance)

  • Holiday and Sick Pay

  • Employee Discounts

  • College Scholarship Program

  • Individual & Team Rewards

  • Employee Assistance Program

  • ASE Tuition Certification Reimbursement

  • Internal Career Advancement Opportunities

  • ​At Hendrick we work daily to invest in our teammates and offer opportunities for personal growth and development.

Hear from our Teammates on why you should join Team Hendrick: youtu.be/JQE2t17nC9U

Essential Duties and Responsibilities include:

  • Works with customer and technician to identify required maintenance.

  • Advises customers on necessary and recommended services.

  • Offers additional services and repairs to customers.

  • Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.

  • Estimates cost of mechanical, electrical, or other repairs.

  • Enters itemized estimate on service order and explains estimate to customer.

  • Schedules appointments with customer.

  • Meets dealership’s standards for repair and order production.

  • Maintains CSI at or above Company standards.

  • Maintains an organized, clean and safe work area.

  • Participates in required training.

  • Records all hours worked accurately in company timekeeping system.

  • Follows Safeguards rules and regulations.

  • Demonstrates the Company’s Core Values.

  • Complies with Company policies and procedures.

  • Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.

  • Other duties as assigned.

Desired Education:

o   GED

   High School Diploma

o   Associate Degree

o   Bachelor Degree

o   Master Degree

o   Doctorate Degree

Desired Work Experience:

o   up to 3 years

   3-5 years

o   5+ years

Certificates and Licenses:

  • Valid Driver’s License

Apply Now For This Amazing Opportunity!

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.  The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.  This job description is subject to revision at the discretion of the company.

#CB

Hendrick Automotive Group is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf.

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