Master Certified Auto Technician (Chrysler Dodge)

Hendrick Chrysler Dodge Jeep Ram FIAT of Concord

Location: 7630 Hendrick Auto Plaza NW, Concord, North Carolina 28027

**Award-winning Chrysler Dodge Jeep Ram FIAT Dealership**

• CUSTOMER FIRST AWARD FOR EXCELLENCE

• MOPAR MASTERS CLUB RECIPIENT

• PENTASTAR CLUB RECIPIENT

• TOP GUN AWARD RECIPIENT

Hendrick Automotive Group is seeking an experienced Master Technician who is well-versed on vehicle repair diagnostics, inspections, and automotive dealership services for auto/diesel engines (preferably Chrysler or similar manufacturer certifications). An ideal candidate should have prior knowledge in the automotive retail industry and skills that will successfully identify necessary vehicle service to perform a variety of repairs and/or maintenance work.

Benefits:

Our primary focus is to help our teammates accomplish the goals they have set for themselves, their jobs and their families. It's the Hendrick Advantage. Taking care of our employees helps us better care for our customers. We offer NO COST Employee Healthcare Benefits, 100% Paid ASE Certifications, and Team Culture like no other.

• Rewarding performance based pay plans and bonuses

• Technician Onboarding Program

• The Best Dealership Facilities in the Area

• Tools and Tuition Reimbursement Program

• 401(k) with Company Match

• Largest privately owned auto group in the country, GREAT career growth potential

• Paid Medical - NO COST Employee Healthcare and Prescription Plan

• Generous paid time off/vacation and sick days

• Basic Life Insurance

• NO COST Employee Assistance Program

• Employee Discounts

• 100% Paid Factory Training and ASE Certifications

• Comprehensive employee recognition/rewards programs

• Hendrick Automotive Group is a back-to-back winner of Automotive News's Best Dealerships to Work For Award

• Successful Team approach with Doing Business the Right Way Focus

Apply Now to build your career with one of the largest, most successful privately held dealership groups in the USA!

Pay Range:

Up to $40 per hour and above (based on factors such as Technician level, certifications, and job performance).

Essential Duties and Responsibilities:

• Diagnose, adjust, repair, or overhaul automotive vehicles.

• Test parts and systems to ensure that they are working properly.

• Inspect vehicle engine and mechanical/electrical components to diagnose issues accurately.

• Perform scheduled maintenance and inspections.

• Inspect and adjust tire pressures, shock absorbers, and other automotive components.

• Test and repair brakes, exhaust systems, suspensions, engine components, and other automotive parts.

• Repair or replace worn parts, such as brake pads and wheel bearings.

• Use diagnostic tools and special service equipment to identify and troubleshoot issues.

• Keep records of customer/vehicle service and repair histories.

• Explain diagnostic results and proposed repairs to customers.

• Stay up to date on factory technical bulletins and attend educational workshops.

• Follow manufacturer’s specifications and safety protocols.

• Maintain a safe, clean and organized work environment.

Education/Experience:

• Automotive/Diesel Technology, Vocational/Trade Certificate, High School Diploma or equivalent.

• Desired Work Experience: 5 years of direct Auto/Diesel Technician experience preferred (Chrysler certified or similar manufacturer).

• ASE certifications is a plus but not mandatory.

• Ability to read schematics and technical manuals effectively.

• Ability to effectively manage and prioritize multiple tasks.

• Excellent problem-solving skills and attention to detail.

• Able to communicate effectively with customers and company personnel.

• Commitment to continuous improvement and professional development.

Certificates and Licenses:

√ Valid Driver’s License

√ Certified/senior technician with respective manufacturer.

√ State inspection/emissions license required by State.

√ All required manufacturer fundamental training and/or NAPA training provided by HAG.

√ Meets and/or exceeds manufacturer requirements for ASE tests.

√ Completed manufacturer training to perform: warranty repairs/recalls on most vehicles, PDI’s, maintenance, and minor repairs.

Computer Skills:

Basic Computer skills to utilize timekeeping system. Ability to learn parts department computer inventory and ordering system.

Communication Skills:

Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

Attendance Expectations:

The position requires regular and predictable attendance.  Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands:

Must be able to lift up to (50) pounds. While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.

Environment Demands:

Duties are performed primarily in the service area.  Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.  May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions.  Frequently interacts with customers, service advisors and the service manager.

Verbal and Writing Ability:

Ability to read and comprehend instructions, correspondence, and memos.  Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Math Ability:

Ability to add, subtract, multiply and divide.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Ability to understand and follow technical manuals.

Hendrick Automotive Group's Core Values:

Servant Leadership

Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork through Trust & Respect

Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Integrity

Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

Commitment to Customer Enthusiasm

Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Passion for Winning

Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.

Accountability at All Levels

Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

Commitment to Continuous Improvement

Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.  The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.  This job description is subject to revision at the discretion of the company. #CB

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit

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