Lexus Automotive Service Advisor

Hendrick Lexus North (Kansas City)

Location: 9300 NW Prairie View Rd, Kansas City, Missouri 64153

Hendrick Automotive Group - the LARGEST privately-owned dealer group nationwide - is GROWING at Hendrick Lexus North Kansas City!

We're seeking experienced Automotive Service Advisors at our dealership in Kansas City, MO! We offer competitive pay, outstanding benefits, long-standing leadership and an unmatched company culture - plus opportunity for growth within the organization.

Job Summary:  Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.  Responsible for scheduling service to be performed.

Job Responsibilities:

• Works with customer and technician to identify required maintenance.
• Advises customers on necessary and recommended services.
• Offers additional services and repairs to customers.
• Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
• Estimates cost of mechanical, electrical, or other repairs.
• Enters itemized estimate on service order and explains estimate to customer.
• Schedules appointments with customer.
• Meets dealership’s standards for repair and order production.
• Maintains CSI at or above Company standards
• Maintains an organized, clean and safe work area
• Participates in required training
• Records all hours worked accurately in company timekeeping system    
• Follows Safeguards rules and regulations.
• Demonstrates the Company’s Core Values
• Complies with Company policies and procedures
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned

Benefits

• Rewarding performance based pay plans
• Sales Onboarding Program
• The Best Dealership Facilities in the Area
• 401(k) with Company Match
• Employee Discounts
• Largest privately owned auto group in the country, GREAT career growth potential
• Paid Medical - NO COST Employee Healthcare and Prescription Plan
• Generous paid time off/vacation and sick days
• Basic Life Insurance
• NO COST Employee Assistance Program
• Paid Factory Training
• Comprehensive employee recognition/rewards programs
• Hendrick Automotive Group is a back-to-back winner of Automotive News' "Best Dealerships to Work For" Award
• Successful Team approach with Doing Business the Right Way Focus

Qualifications

• Valid Driver's License.
• College Degree, High School Diploma or equivalent.
• 2 years of direct customer-facing sales experience preferred (automotive or similar fast-paced environment).
• Dealership experience is a plus!

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.  The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.  This job description is subject to revision at the discretion of the company.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit

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