8 Service Technician Jobs in Norfolk, VA

Service Technician Jobs in Norfolk, VA

Customer service technicians help customers resolve technical problems they're having with products or services. They typically deliver technical advice from a remote location via the phone or instant messaging, but some provide assistance in person.

A customer service technician has a number of duties including:
• Guiding people through the installation of new products and services
• Responding to technical problems customers have with products or services
• Training customer service representatives within an organization on new programs and systems.